Dental Business Office Training Homework- KY

dental school women studying - KYDental Careers Institute

Dental Business Office Course Syllabus

Eric Hurtte D.M.D./Owner

Tija Hunter CDA-EFDA/Director

 

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  DCI Bus Off Syllabus KY 6-12-12

 

  DCI Bus Off Syllabus KY 6-12-12

 

Week/Hours/Topics:

1         8     The Dental Team; Legal and Ethical Issues and Responsibilities. Chapters: 1, 2

Objective: Students will gather an understanding of each role in the dental office and how each one plays an important part. They will also legal implications of their position.

 

Week/Hours/Topics:

2         8     Hazard Communication and Regulatory Agency Mandates;  Communications in

Dental office; Patient Relations:  Chapters: 3, 4

Objective: Students will gather an understanding of HIPPA; local, state and federal regulations;

Bloodborne Pathogen Standards; emergency evacuation procedures; nonverbal communication; patient forms and patient relations.

 

Week/Hours/Topics:

3         8     Marketing the Practice; Printed Communication. Chapters: 5, 6

Objective: Students will gather an understanding of key elements of dental marketing, goal setting, patient satisfaction and printed information about the practice; cards, brochures etc.

 

Week/Hours/Topics:

4        8     Business Office Equipment. Chapter:  7

Objective: Students will gather an understanding of all equipment used in the daily operations of the dental office, ie; phone, fax, shredder, headsets, on hold calls, proper phone etiquette, messages taking and software functions.

 

Week/Hours/Topics:

5        8     Dental Terminology and Anatomy. Chapter:  8

Objective: Students will gather an understanding of the oral cavity, tooth composition, landmarks of the head and neck, tooth identification.

 

Week/Hours/Topics:

6        8     Charting the Oral Cavity. Chapter:  9

Objective: Students will gather an understanding of the charting system for the dentitions. Tooth numbering systems, symbols, and computer charting.

 

Week/Hours/Topics:

7        8     Patient Records and Treatment Planning.  Chapter: 10

Objective: Students will gather an understanding of the filing system, types of patient records, ownership of those records and radiation safety.

 

Week/Hours/Topics:

8        8      Scheduling. Chapter: 11

Objective: Students will gather an understanding of scheduling to optimize productivity, appointment confirmation, recalls, and double booking.

 

Week/Hours/Topics:

9        8     Managing Accounts Receivable. Chapter: 12

Objective: Students will gather an understanding of managed care, insurance and third party, electronic claims, entering payments on patients accounts. How to make collection calls.

 

Week/Hours/Topics:

10       8     Managing Accounts Payable. Chapter 13

Objective: Students will gather an understanding of invoices, overhead, budgets, deposits and bank statements, payroll and tax records.

 

Week/Hours/Topics:

11       8     Supplies and Ordering; Employment Opportunities. Chapters: 14, 15

Objective: Students will gather an understanding of inventory control, types of employment, resources, resume writing, preparing for the interview and other career opportunities.

 

Week/Hours/Topics:

12       8       Finishing up from week 11, Final Exam given

 

 

 

Taken from the Dental Office Management textbook; Ellen Dietz, Delmar